Nonprofit leaders, I know you’re exhausted. It took everything you had to get your organization through the pandemic. You’re still facing a slew of competing priorities and high employee turnover. It may be tempting to revert to the old ways, but we’re in a new world: Hybrid work has given us flexibility, but also the…
I’m a project manager who disdains repetitive, manual processes. If there’s a way to do something more efficiently, I’m going to find it. That drive hardly makes me unique in my field. Global staffing firm Robert Half says a project manager “focuses on completing a project as efficiently and promptly as possible.” Many of us…
We started preaching automation almost two years ago now. In MINDs usual human-centric style, we embarked upon our Automation For All mission with a post titled 5 Things Not to Automate. The advice still holds up. Our automation team has learned a lot from the market over the last couple years. Companies often feel pressure to launch an automation initiative, or they are anxious…
Each summer, Mind Over Machines offers paid internships to stand-out candidates from throughout the Mid-Atlantic. This year, our investment was richly rewarded. Three innovative young professionals brought us new perspectives, diligent work ethics, and a zest for learning. Each is a much-appreciated breath of fresh air in these insulated COVID times. We’ve so enjoyed getting to know them…
Each summer, Mind Over Machines offers paid internships to stand-out candidates from throughout the Mid-Atlantic. This year, our investment was richly rewarded. Three innovative young professionals brought us new perspectives, diligent work ethics, and a zest for learning. Each is a much-appreciated breath of fresh air in these insulated COVID times. We’ve so enjoyed getting…
Welcome Your New Bot Co-Worker! Regardless of the specifics of your bot, you can always expect the same things: reliable consistency, accessibility, and transparency. You are still calling the shots. The software simply follows the logic it was built and programmed to follow. If your bot bothers you, it’s because it has hit a problem/outlier that requires human intervention, and it was programmed to ask for it in a certain way, at a certain time.
