Hit songs give us lots of adjacent messages. The Rolling Stones said, “You can’t always get what you want.” Biz Markie said, “You’ve got what I need.” When your organization has specific technology goals, how can you be sure that your wants and needs are actually met? At the 2026 Medicaid Enterprise Systems Conference in…
With rising gas and electricity prices and data center sprawl, many Americans say their relationship with utilities makes them stressed, and somewhat ironically—powerless. The mandates are many for power utilities and their leaders these days. Customers increasingly expect visibility into service status, energy usage, billing, and available program options. Regulators expect clear reporting. Executives need…
AI projects don’t fail because the technology doesn’t work. They fail because nobody thought about the people. Imagine: your car is broken down by the side of a lonely stretch of highway, and the tow truck dispatcher asks, “Where are you?” “Well, I was having a nice drive, but now I’m stuck and lost. Not…
Mind Over Machines Chief Innovation Officer Tim Kulp was recently interviewed by Baltimore’s ABC affiliate WMAR for its nightly news broadcast: Towson University hosts AI for Humanity challenge with students
A Step-by-Step Guide to Building Leadership for Today’s AI-Driven Teams Promoting top technical talent into management roles is a common practice—but it’s also a problem few organizations address head-on. The logic seems sound: if someone excels at building systems, analyzing data, or solving complex technical challenges, they’ll be a natural leader. In reality, this transition…
AI is everywhere in healthcare. Every conference agenda, every board deck, every vendor pitch says the same thing: “You need an AI strategy.” And yet, for many community-based health plans, the lived experience is very different. AI pilots are running. Tools are licensed. Staff are experimenting. But leaders still ask a simple question: Where is…
