2 minute read We are a society that thrives on our personal and mobile devices—they are no longer additions to our personas, but extensions of them. We are intimately connected to our personal technology. So it makes perfect sense that the “Bring Your Own Device” (BYOD) movement has brought the relationship between personal technology and…
5 minute read The call from the West Coast came in to our Baltimore office on a Monday afternoon. The caller (we’ll call her Lois) was on Day 3 of a total system shutdown. She was officially in crisis. Lois’s firm – a 24/7 public records research firm that earns much of its revenue from…
3 minute read Managing data and analysis in the increasingly complex financial services landscape is more critical than ever. New legislation, increased compliance requirements and continued risk due to uncertain economic times have necessitated significant additional IT investment. Leaders in the financial services industry are under intense pressure to not only meet compliance and mitigate…
3 minute read There’s no doubt that salespeople are grateful for technology assists. Remember having to memorize every client’s kid’s name and baseball average to make them feel special? Or toting around a bulky Rolodex that included everything you ever wanted to know about your client – including birthdays and favorite restaurants – on a…
5 minute read Big data, with all of its vastness and mystery – and confusion – is actually a remarkably straightforward concept: store everything for later analysis. Because once it’s gone, you can’t get it back. The end. Ok…so there’s more to the big data story. And while the term big data is both overexposed…
2 minute read Technology enables change, and change drives success. We measure success in terms of change: increases, decreases, percentages, growth and trends. But how do we define change? Transformation? Innovation? Conversion? Shift? Transition?