Automation and Finance

Automation for Finance & Accounting

Welcome aboard, finance professionals! Yes, it looks like we are now in the same boat. For years, digital transformation soothsayers have been pointing to the rise of cloud computing and DevOps as a sign that IT professionals must step up and claim our rightful role as strategic business advisers and change agents. We are no…

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Identifying & Documenting Business Processes

Business processes are important. Staff train on them. They keep quality consistent. They direct your resources, guiding your work force. So you have to understand them. But how well do you have to understand them? The answer is different for every company. Business Process Management (BPM) is a multibillion-dollar industry. It’s also a heavy lift.…

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Business Intelligence

Business Intelligence Sans Perfect Data

Business intelligence (BI) is a little like starting a business or becoming a parent. You know there are big potential benefits (e.g., improved data visualization, operational efficiency and decision-making), but it’s an intimidating prospect. If you wait until you’re completely 100% ready, you’ll never take the leap. Gartner says a whopping 87% of organizations are…

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5 Things Not to Automate

We are Automation Nation. You know McKinsey’s stat: at least 30% to 60% of jobs can be automated with today’s technology. How much of your job have you managed to automate? We’re so proud of saving time and money, working smarter, being uber-efficient. I myself have several digital twins to do the grunt work so…

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Association Management Systems

Checklist: Evaluate Your Association Management System

The fact is 93% of associations use membership management software, but is it meeting their needs? Or does it have so many manual processes, band-aids and add-ons that it looks like Frankenstein’s monster? Your Association Management System (AMS) is the lifeblood of your organization. How do you evaluate its ability to nourish and sustain all the different body parts?…

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Chatbot Development Moves Associations Beyond Transaction to Conversation

Getting your members’ attention is hard. Like you, they are busy people, constantly inundated with information, offers and requests. According to Naylor’s 2018 Association Communications Benchmarking Study, 2 out of 3 association communicators say their members are just too busy to interact with their content. So it’s no surprise that “Combating information overload and cutting…

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