Latest Thoughts...

What is a CRM?

by MOM

3 Minute Read Whether or not they realize it, every business engages in customer relationship management (CRM). They develop and exercise processes and strategies to grow and maintain their customer base, with activities encompassing the entire customer lifecycle, from lead to … more

When You Get Stuck, Talk to the Duck

by MOM

What It Means to “Rubber Duck Debug 3 Minute Read Do you ever get stuck on a coding problem and, to help figure it out, you begin talking to yourself, or to a rubber duck on your desk?  Just me? Okay. Well, it’s unfortunate society associates self-talk with lunacy, because this underutilized problem-solving tool … more

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