Artificial Intelligence and Customer Experience: Free Webinar from ACT-IAC

Recently, our resident bot and human expert, Tim Kulp, sat down for a webinar with ACT-IAC on Customer Experience: Chatbots, AI, and the Future of CX led by Tom Adams of NewWave.

Kulp was joined by, Corey Wagner, Deputy Chief Customer Experience for the Environmental Protection Agency and they both shared their thoughts on how artificial intelligence is evolving customer experience.

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Preparing Your Global Business for AI

6 minute read

The World Trade Center Institute (WTCI) prides itself on preparing everyone, from college students to CEOs, for success in the global economy. Its quarterly AGILE Innovation Series is a space for international business leaders to come together, hear and discuss new ideas. Over the years, they’ve covered everything from cybersecurity to fashion.

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Take a New Approach to IT Cost Management

Originally posted on Smarter with Gartner
5 minute read

First demonstrate effective IT cost management, then partner with the CFO to use technology to optimize enterprise costs.

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