Recently, our resident bot and human expert, Tim Kulp, sat down for a webinar with ACT-IAC on Customer Experience: Chatbots, AI, and the Future of CX led by Tom Adams of NewWave.
Kulp was joined by, Corey Wagner, Deputy Chief Customer Experience for the Environmental Protection Agency and they both shared their thoughts on how artificial intelligence is evolving customer experience.
6 minute read
The World Trade Center Institute (WTCI) prides itself on preparing everyone, from college students to CEOs, for success in the global economy. Its quarterly AGILE Innovation Series is a space for international business leaders to come together, hear and discuss new ideas. Over the years, they’ve covered everything from cybersecurity to fashion.