Automation is Efficiency: No Tech Required

Automation is Efficiency, No Tech Required

We started preaching automation almost two years ago now. In MINDs usual human-centric style, we embarked upon our Automation For All mission with a post titled 5 Things Not to Automate. The advice still holds up. Our automation team has learned a lot from the market over the last couple years. Companies often feel pressure to launch an automation initiative, or they are anxious…

Identifying & Documenting Business Processes

Business processes are important. Staff train on them. They keep quality consistent. They direct your resources, guiding your work force. So you have to understand them. But how well do you have to understand them? The answer is different for every company. Business Process Management (BPM) is a multibillion-dollar industry. It’s also a heavy lift.…