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data-puzzle

Solving the BI Puzzle

How one firm put all the pieces together

by MOM

“Our best prospects are right under our noses, but they’re scattered across the country, and we don’t know who they are until we trip over them! We need an engine that will identify our cherry prospects and serve them up … more

miscalculated-risk

Miscalculated Risk

Turning wreckage into state-of-the-art software

by MOM

“We’re in the final stages of testing and anticipate your system will go live three weeks from today.” Finally. After too many months and too much money, the tech company was finally reporting that it was just a few minor … more

data-dilemma

Growing Pains

The Data Dilemma That Comes With Fast Growth

by MOM

The good news: The online education company was revolutionizing the industry and growing like gangbusters, providing a virtual education experience to thousands of students across the country. The bad news: The company’s 10 year-old systems were sputtering and stalling, unable … more

The Distress Call: We're Offline

The Distress Call

Her systems crashed and you won't believe what this CEO did next

by MOM

The call from the West Coast came in to our Baltimore office on a Monday afternoon. The caller (we’ll call her Lois) was on Day 3 of a total system shutdown. She was officially in crisis. Lois’s firm – a … more

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